Refund policy

*1. Shipping Policy*

We ship your orders 1 to 2 days after receipt of payment, except on holidays and weekends. You can therefore expect fast and efficient processing of your orders.

*2. Return Policy*

Due to the nature of our products, we do not accept returns. We encourage you to carefully check your order before finalizing your purchase.

*3. Exchange Policy*

We offer the possibility of exchanging products in the following situations:

- If you ordered an incorrect product by mistake.

- If we made a mistake in your order.

To initiate an exchange, please contact us 1 day after placing your order or the day you received the order. Additional fees may be applied if the price of the product to be exchanged is higher than the one you ordered. The shipping costs for the return of the incorrect product and the shipment of the replacement product will be borne by the customer.

*4. Refund Policy*

Refunds are not granted. We will evaluate each request on a case-by-case basis to determine the best possible solution.

*5. Contact Procedure*

For any exchange request, please contact us by providing the following details:

- Order number

- Name and address

- Description of the problem or request

- Photos of the product, if applicable

We are committed to responding to your request as soon as possible to resolve any situation satisfactorily.

*6. General Conditions*

- Products must be returned in their original condition and packaging.

- We reserve the right to refuse any exchange if the above conditions are not met.

Thank you for your understanding and trust. We are dedicated to offering you the best online shopping experience.

For any other questions or assistance, do not hesitate to contact us